Our Trading Policy

We at AUK Mobility pride ourselves on giving close customer support, which we believe is essential when selling mobility related products.

Buying a mobility scooter, or powerchair is a big commitment for anyone to make, due to the vast selection of products available and the financial commitment needed.

We offer to our prospective customers the following:

  • Impartial free advice on the correct machine for your needs. We do not employ salesman, only experienced scooter and power chair users.
  • Demonstration and test drive at your home, or where you intend to use your scooter or power chair. We can even leave a demonstration scooter for a few days.
  • Our delivery van is not sign-written, we respect your privacy.
  • Free loan scooter if yours is away for servicing etc.
  • Three months parts and labour no-quibble warranty on used machines, 12 months on new.
  • One month exchange policy – If you are not happy with your purchase, we will exchange it for another model of the same value.

AUK Independent and Caring –

We keep you mobile

© AUK Mobility Essex 2012.